SHIPPING & RETURNS

SHIPPING POLICY

mum. Motherhood Essentials is located in New York, NY. For your order to be processed quickly, please provide a complete and accurate shipping address.

 

Once your order is submitted, you will receive an email confirmation.

The order will be processed and shipped the following business day, and tracking information will be emailed to you. 

 

Delivery time is calculated according to actual "business days" and does not include weekends, holidays, or the day the order was placed. All shipping times are estimates and delivery time is not guaranteed.

 

APO / FPO packages are shipped via U.S. Priority Mail, which normally takes 10-15 days to most locations. Remote locations can take as long as 30 days to receive packages. For international shipping dates, please refer to your delivery providers guidelines.

RETURN & EXCHANGE POLICY

mum. Motherhood Essentials has a 15-day satisfaction guarantee on all of our products.

 

If you are not completely satisfied with a product, you may ship it back to us for a full product refund within 15 days of purchase.

 

mum. Motherhood Essentials will only refund the cost of the product, not any shipping charges.

 

All return shipping charges are the responsibility of the customer.

 

mum. Motherhood Essentials will only refund products purchased directly from mum. Motherhood Essentials.

All other mum. products must be returned to the place of purchase for a refund.